Privacy Policy

Privacy Policy

Your privacy and the confidentiality of personal information is important to NewGen Ag (“we”, “us”, “our”). We are committed to treating your personal information fairly, with respect, and in compliance with Canada’s Personal Information Protection and Electronic Documents Act (“PIPEDA”) and any provincial privacy legislation that applies to us.

Our employees, agents, and representatives are trained on the importance of handling personal information safely and securely, and we maintain policies and procedures to protect confidentiality at all times.

Scope of this Policy

This Privacy Policy provides information about the personal information we collect, how we use it, and how we keep it safe. It applies to our website at www.newgenag.ca, our offices, and any other interactions you may have with us.

By using this website and/or interacting with NewGen Ag, you accept the terms of this Policy. If you do not agree, your remedy is to discontinue using this website.

In this Policy, “we,” “our,” and “us” refer to NewGen Ag.

What is Personal Information?

Personal information is information about an identifiable individual. This may include:

• Name, age, gender
• Home address and phone number
• Identification numbers (e.g. SIN)
• Financial records
• Personal referencesEmployment records

The Personal Information We Collect and How We Use It

We collect personal information when you fill out forms, contact us, or provide details for products or services. The information we collect is limited to what is necessary for the purpose identified to you.

Whenever we collect personal information, we will explain how we intend to use it. We will only use your information for the purposes described, and we will collect it by fair and lawful means.

Consent

We will obtain your consent to collect, use, and disclose personal information. Consent may be:

• Express: given verbally, online, or in writing
• Implied: through your use of a product or when you request information or services

Withdrawing Consent

You may withdraw your consent at any time with reasonable notice, subject to legal, regulatory, or contractual requirements. Please note that withdrawing consent may limit our ability to provide certain products or services.

To withdraw consent, contact us at the details provided at the end of this Policy.

Sharing of Personal Information

We do not sell or rent your personal information. We only disclose it with your consent or as otherwise permitted by law.

We may use trusted third-party service providers (such as website hosts, customer support, mail services, or electronic communication providers). These providers only receive the personal information needed to perform the services we request, and they are not authorized to use or disclose it for any other purpose.

Some providers may be located outside of Canada, and in such cases your information may be subject to the laws of that jurisdiction.

Retention of Personal Information

We retain personal information only as long as necessary to fulfill the purposes for which it was collected or to comply with legal or regulatory requirements. When no longer required, the information will be securely destroyed, deleted, or anonymized.

Accuracy of Personal Information

We take reasonable steps to keep your information accurate and up to date. You are responsible for informing us of any changes (e.g. address, phone number). If you find inaccuracies, contact us and we will correct them promptly.

Security of Personal Information

We protect your information with safeguards appropriate to its sensitivity, whether collected online or offline.

Access to Personal Information

You have the right to access, update, and correct inaccuracies in your personal information, subject to legal exceptions. Requests must be made in writing and may be subject to a nominal fee. We may need to verify your identity before providing access.

Website and Online Privacy

We may use cookies and similar technologies to improve your online experience. Cookies help us recognize returning visitors, remember preferences, and improve website functionality. You can control or disable cookies in your browser settings, but some features of the site may not function properly.

Links

Our website may contain links to other websites. Please note that NewGen Ag is not responsible for the privacy practices of those websites. We encourage you to review their privacy statements when visiting other sites.

Anti-Spam Consent

To receive electronic communications from us (e.g. newsletters, updates), you must consent to receive them. Consent may be express or implied (for example, when you provide an email address while making an inquiry).

You may withdraw consent to electronic communications at any time by contacting us. Please note that transactional or account-related messages may still be sent.

Amendments

NewGen Ag may update this Policy by posting changes on our website. By continuing to use our website after updates are posted, you accept the revised terms. We encourage you to review this Policy periodically.

Contact Us

If you have any questions about our privacy practices or would like to withdraw consent, update your information, or request access to your personal data, please contact:

Privacy Officer
NewGen Ag
[Insert Phone Number]
[Insert Privacy Email Address]